Appointments
Routine Appointments
We offer a range of same day and pre-bookable appointments, both telephone and face to face.
Please contact us using a secure and confidential online form on the Contact Us page on our website.
We have a text messaging service to remind of your appointment. Please ensure we have the correct mobile telephone number in your records.
Each face to face appointment is 15 minutes long, and each telephone appointment is 10 minutes long. We cannot see more than one patient per appointment. Let us know if more than one person in the family needs to be seen and we will make them an individual appointment.
If you are late for your appointment the doctor or nurse has the right to refuse to see you and will ask that you make another appointment.
Urgent Appointments
If you are unwell and the surgery is closed the following services are available.
Monday to Friday between 1:00pm and 2:00pm, for urgent medical assistance which may require an ambulance please dial 999, for other medical assistance that cannot wait until the surgery re-opens at 2:00pm, please call the surgery on 020 8952 1202, your call will be transferred to the lunch time cover receptionist.
For medical attention outside of these times, please contact NHS111 online, or call 111 from any phone.
A walk in service for minor injuries is available at Edgware Community Hospital, Burnt Oak Broadway, Edgware, Middlesex HA8 OAD. Telephone: 020 8732 6459.
For serious illness or injury please attend the nearest Accident and Emergency Department.
Cancelling Your Appointment
If you need to cancel an appointment, whether it is in normal or extended hours, please try to give 24 hours notice so that we may offer it to someone else who needs it.
To cancel your appointment, please follow the link in your appointment reminder message or use the NHS App.
Consult with a Doctor Online
You can contact your GP surgery using a secure and confidential online form on the Contact Us page on our website.
You can use the form to let a GP know about any symptoms you’re having, ask a question or follow up about something. This could be either about your own health or on behalf of someone you care for.
Just answer the questions and follow the online instructions.
If you find it difficult to complete the form, you can call or visit the surgery.
We will use the information you give us to make sure you get the right help.
We will send you an automated message straight away by text or email to confirm that we’ve received the online form and to tell you how quickly we’ll respond.
Do not use an online form to request help if your medical problem is urgent.
Our medical team will use the information you’ve provided to make sure you get the help that’s right for you.
This could be:
- a face-to-face appointment
- a phone call
- a short text or email message, for example to ask for further information
Consultations by phone or sending a short text or email message can be more flexible and often mean the doctor, nurse or another health professional can help you sooner.
Extended Access
We offer extended GP telephone consultations Monday to Friday from 6:30pm to 8:15pm.
Evening and Weekend GP Appointments in Barnet
Monday to Friday from 6:30pm to 8:00pm and during weekends and bank holidays from 8:00am to 8:00pm, contact the GP evening and weekend Extended Access Service provided by Barnet Federated GPs on 020 3948 6809 to book an appointment.
If you need medical help quickly but it is not a 999 emergency, call NHS 111 for information on which health professional you should see.
Home Visits
Please come to the surgery if at all possible as the facilities here are far better for examination. Additionally the doctors can typically see four patients at the surgery in the time it takes to do one home visit. The doctor can visit you at home if your condition warrants it. Please make your request as early as possible before 10:00am. Please give the receptionist a brief outline of the problem to enable to doctor to prioritise the calls. The doctor will call you back.
Hospital Appointments
My Planned Care Website gives you advice and support while you wait and helps you to prepare for your hospital consultation, treatment, or surgery. This includes giving you information about waiting times at your hospital and other supporting and local services while you wait.
This site is updated weekly and can be viewed by anyone, which means you, your family or carer as well as your NHS team can all see the latest information.
Your hospital team will be in touch with you as soon as they can. If you are looking for an update, please check this website before contacting your hospital or GP.
