Help us to Help you

• Do not call the surgery between 8.30 and 9.30am unless you require a same day appointment.
• Keep us informed of any change of address and contact telephone number. This is especially important if you are having trouble using the automated telephone system or wish to receive appointment reminders or practice updates by text.
• Be on time for your appointments
• Make an appointment for each person who wishes to be seen
• Use the self check in machine in the front lobby
• Tell us if you need to cancel an appointment with 24 hours notice.
• Call for Home Visits before 11.00am
• Ring for test results after 12noon.